1. Choose your main device

Pick the phone, tablet or laptop you plan to use most. Each subscription includes one device connection, so this keeps setup simple and clear.

2. Confirm your internet connection

Use a stable Wi-Fi or mobile connection and make sure your device software is up to date before requesting help.

3. Tell us your device type

Share whether you use an iPhone, Android device, tablet, Windows laptop or Mac. We will give you the relevant player and setup guidance.

4. Request a trial

Contact Explore Lounge through WhatsApp to request a complimentary 24-hour trial and receive your next steps.